Process-oriented intents: a cornerstone for superimposition of natural language conversations over composite services - Archive ouverte HAL Access content directly
Conference Papers Year : 2022

Process-oriented intents: a cornerstone for superimposition of natural language conversations over composite services

Abstract

Task-oriented conversational assistants are in very high demand these days. They employ third-party APIs to serve end-users via natural language interactions and improve their productivity. Recently, the augmentation of process-enabled automation with conversational assistants emerged as a promising technology to make process automation closer to users. This paper focuses on the superimposition of task-oriented assistants over composite services. We propose a Human-bot-Process interaction acts that are relevant to represent natural language conversations between the user and multi-step processes. In doing so, we enable human users to perform tasks by naturally interacting with processes.
Fichier principal
Vignette du fichier
ICSOC_2022___Process_oriented_Intents.pdf (524.46 Ko) Télécharger le fichier
Origin : Files produced by the author(s)

Dates and versions

hal-03990939 , version 1 (15-02-2023)

Identifiers

Cite

Sara Bouguelia, Auday Berro, Boualem Benatallah, Marcos Báez, Hayet Brabra, et al.. Process-oriented intents: a cornerstone for superimposition of natural language conversations over composite services. The 20th International Conference on Service-Oriented Computing (ICSOC), Nov 2022, Seville, Spain. pp.575-583, ⟨10.1007/978-3-031-20984-0_41⟩. ⟨hal-03990939⟩
25 View
74 Download

Altmetric

Share

Gmail Facebook X LinkedIn More