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Journal Articles Journal of Business Research Year : 2020

When interchangeability between providers and users makes a difference: The mediating role of social proximity in collaborative services

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hal-02870086 , version 1 (08-09-2021)

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Stephanie Nguyen, Mohamed Didi Alaoui, Sylvie Llosa. When interchangeability between providers and users makes a difference: The mediating role of social proximity in collaborative services. Journal of Business Research, 2020, ⟨10.1016/j.jbusres.2020.03.021⟩. ⟨hal-02870086⟩
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