An Innovative Approach to Jointly Scheduling and Assigning a Consultation Time to Patients Arriving in the Emergency Department - Archive ouverte HAL Access content directly
Conference Papers Year :

An Innovative Approach to Jointly Scheduling and Assigning a Consultation Time to Patients Arriving in the Emergency Department

Abstract

Emergency departments (ED) are facing problems related to the growing demand of care. Patients' management is carried out according to the type of patient and care required: already scheduled patients and non-scheduled urgent and non-urgent patients arriving in the ED. One of the main problems confronted in hospitals is the permanent interference between these different types of patients to be treated under the stochastic behaviors of consultation time and arrival flows, which prevents any prior planning. The present work proposes a dynamic scheduling method, considering the impact of new patients' arrivals on the treatment of patients already scheduled to minimize the mean waiting time of patients in the ED. The originality of this work is to assign, at the time of arrival, a scheduled time to each patient in order to reduce their stress. The performance of the proposed method is examined through a concrete application in the Pediatric Emergency Department of CHRU of Lille.
Fichier principal
Vignette du fichier
medinfo_finalArticle.pdf (1.08 Mo) Télécharger le fichier
Origin : Files produced by the author(s)
Loading...

Dates and versions

hal-01715142 , version 1 (25-02-2018)

Identifiers

Cite

Faten Ajmi, Sarah Ben Othman, Hayfa Zgaya, Slim Hammadi, Jean-Marie Renard. An Innovative Approach to Jointly Scheduling and Assigning a Consultation Time to Patients Arriving in the Emergency Department. 16th World Congress of Medical and Health Informatics (MedInfo2017),, Aug 2017, Xiamen, China. ⟨10.3233/978-1-61499-830-3-989⟩. ⟨hal-01715142⟩
255 View
59 Download

Altmetric

Share

Gmail Facebook Twitter LinkedIn More