This paper specifically focuses on e-tutoring in a synchronous environment with reference to the eTUTOR pan-European project. The eTUTOR project aims to analyse a variety of case studies so as to build on existing literature and present practice in order to generate a set of guidelines for e-tutors. The eTUTOR team includes Trinity College Dublin, Ireland; INSA de Lyon, France; UPM Madrid, Spain; University of Thessaloniki, Greece; and Uni-versity of York, in the UK. Each partner is committed to experimenting with e-learning en-vironments and delivery styles specifically in relation to multicultural, synchronous and collaborative situations.