SUPER: Social-Based Business Process Management Framework
Résumé
In this demo paper, we present SUPER standing for Social-based bUsiness Process managEment fRamework that leverages social computing principles for the design and development of social business processes (aka business processes 2.0). SUPER identifies task, person, and machine as the core components of a business process. Afterwards, SUPER establishes a set of execution and social relations to illustrate how tasks (also persons and machines) are connected together. The social relations help build configuration network of tasks, social network of persons, and support network of machines that capture the ongoing interactions during business process execution.