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Communication Dans Un Congrès Année : 2015

Laugh in training situations and its links with professionalization of managers

Résumé

In this communication, we present the first results of an ongoing doctoral thesis. The aim of the research is to explore the “reconfiguration” of managerial experience, and especially the emotional dimensions deployed in training situations. By looking at laugh as an expression of socio-affective dimensions and putting more specifically the focus on humor, it is proposed to study there the role of laugh in adult training. Everyone laughs, even if, we do not laugh about the same things. Regarding the cartoons of Mohammed and Charlie Hebdo shooting, a nagging question arises in France: can we laugh at everything? "You can laugh about everything… but not with everyone," said Desproges, a famous French humorist. Laugh is a sign of mutual trust, a kind of confidence with others’ comprehension. In any event, laugh queries a form of possible “live together” in a time when life and societies are more and more “liquid” (Bauman, 2006). In the French organizational context where this doctoral research takes place, laugh can be a good catalyst to reveal both the constraints of managerial norms and emotional climate, and on the other hand the individual behaviors and reactions to the “liberal bureaucracy” that characterizes the contemporary organizations (Courpasson, 2000). Our field research comes from the Corporate University of a French public mail company (La Poste). The data have been collected during managers’ training sessions (12 days in average) that are supposed to help the managers developing their competences for their day-to-day activity. This training program explores economics, human relations, management, production, etc. It takes into account the “managerial experience” as a form of experiential learning and aims to develop, in a same way, the professionalization of the managers’ group. An important point is that the program is the same for everyone, even if some stakeholders also follow it against their free will. Data collection comes from longitudinal observations (n1=6), interviews (n2=37) and a questionnaire (n3=1104). For this communication, we will focus on observations and interviews. The collected verbal data is currently analyzed with a computer-assisted software (NVivo). The first results show the links between laugh happening in training situation and the rule of laugh in daily life and relationship, as Bergson (1900/1997) or Sibony (2010) pointed out; these results also underline the importance of laugh and emotional climate in training and education (Lethierry, 1998). To illustrate them, we will give some examples of socio-affective dimensions in conflicts or tensions, and the way laugh may transform the managerial experience into effective skills and professional development.

Domaines

Education
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Dates et versions

halshs-01698423 , version 1 (01-02-2018)

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  • HAL Id : halshs-01698423 , version 1

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Simon Mallard, Jérôme Eneau. Laugh in training situations and its links with professionalization of managers. The 22nd Conference for Vocational and Education and Culture - research network "Vocational education, citizenship and participation: Problematizing relations between education, work and politics from contemporary and historical perspectives, Jul 2015, Valencia, Spain. ⟨halshs-01698423⟩
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