The anthropomorphism of social robots: A strategy to cope with a lack of control?
Résumé
By making the social robot more familiar and predictable, anthropomorphism -the attribution of human traits to non-human agents -is conceived in the literature as a strategy to compensate for a lack of control perception. This strategy would restore meaning and structure to the social environment. However, the literature does not identify the type of control perception to which this strategy applies, nor the consequences for the acceptability of social robots. To this end, two experimental studies investigated the role of two kinds of perception of control (over life events or over the social robot) on anthropomorphism and acceptability of a social robot. Study 1 showed that anthropomorphism compensates for a lack of control perception over life events, while in Study 2, a lack of control perception over the social robot reduces its acceptability. Taken together, these studies provide an initial reflection on the conditions for the integration of social robots in our daily lives.
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