Social Key Performance Indicator into Sustainable Supply Chains: a review
Résumé
The incorporation of social Key Performance Indicators (KPIs) into sustainable supply chain management (SSCM) is a growing yet underexplored area of research. Social KPIs, which address critical aspects such as worker welfare, equity, and social responsibility, play a pivotal role in achieving the triple bottom line of sustainability. Despite the increasing volume of primary and secondary studies on SSCM, the social dimension remains underrepresented compared to environmental and economic factors. This study conducts a Systematic Literature Review (SLR) to analyze the integration of social KPIs into sustainable supply chains, focusing on their measurement, implementation, and alignment with broader sustainability objectives. The review follows a systematic approach using Scopus, applying specific keywords and inclusion criteria to identify peer-reviewed papers published between 2018 and the present. Articles were analyzed for the identification of research clusters and trends. The analysis highlights a growing emphasis on social KPIs but underscores the need for standardized frameworks and innovative solutions to address challenges such as data complexity and trade-offs between sustainability dimensions.
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