Communication Dans Un Congrès Année : 2025

Supporting cooperative work in qualitative analysis: the ergonomic challenges of digital artifacts

Résumé

Computer-Assisted Qualitative Data Analysis Software (CAQDAS) has profoundly transformed research practices, particularly within the Grounded Theory Method (GTM) approach. However, when used in collaborative settings, these tools create tensions-such as cognitive overload, loss of traceability, and coordination difficulties-stemming from a mismatch between the functional rigidity of existing software and the interpretive flexibility inherent to cooperative work. An ethnographic study with students and researchers highlights these tensions by examining the coordination mechanisms through the protocols and artifacts utilized. In response to these findings, we propose design directions for a digital artifact better suited to support shared reasoning and document collective adjustments through a participatory approach grounded in the actual practices of GTM users.

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hal-05344563 , version 1 (03-11-2025)

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Margaux Coeuret, Aurélien Bénel, Joris Falip. Supporting cooperative work in qualitative analysis: the ergonomic challenges of digital artifacts. ECCE 2025: 36th Annual Conference of the European Association of Cognitive Ergonomics, Oct 2025, Tallinn Estonia, Estonia. pp.1 - 4, ⟨10.1145/3746175.3746209⟩. ⟨hal-05344563⟩
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