Time is Ticking: French healthcare teams and their managers navigating time challenges with their collective competency
Abstract
This study explores the time management challenges faced by French healthcare teams and their managers. It examines how these teams use their collective competencies to overcome these challenges. The research question, ‘How does the care team use its collective competency to address time management challenges?’ addresses a crucial matter: the pressing issue of deteriorating working conditions in healthcare, characterised by increased work intensity, overload, and time pressure. Understanding this relationship leads to increased job satisfaction, decreased absenteeism, and improved efficiency in healthcare. This study explores the theoretical foundations of temporality management and collective competency. It defines these key terms and examines how time management for healthcare professionals can be implemented in a concrete way. The methodology includes a qualitative approach, using observations and interviews with healthcare managers and their teams. It presents two case studies conducted at a university medical centre in western France: one in a neurovascular unit and the other in the operating room. The findings highlight the complexity of managing work schedules and the role of collective competency in addressing these challenges. A thematic analysis has been conducted using Nvvio to extract quotes that identify key attributes of collective competency and discuss how these attributes help the response to temporality management challenges. From a theoretical perspective the research contributes to the understanding of temporality management in healthcare and the role of collective competency in addressing these challenges. It suggests that effective time management in healthcare requires a collective approach that leverages the collective competency of care teams. From a managerial perspective, it shows the challenges faced by healthcare managers in managing their teams’ time.
| Origin | Files produced by the author(s) |
|---|---|
| Licence |