Article Dans Une Revue Supply Chain Forum: An International Journal Année : 2025

Adopting a technological innovation to improve patient care cooperation

Résumé

The French healthcare system is adopting patient-centred technological innovations to improve patient pathways. This study examines factors influencing the adoption of such innovations, focusing on the ViaTrajectoire tool – a regional IT platform involving patients, professionals, and institutions. Using a qualitative case study in a Grand Est hospital, data were collected via 13 semi-structured interviews, participant observation, and document analysis. The research identifies factors promoting or hindering adoption, categorised into organisational, individual, and innovation-specific dimensions, based on a theoretical model. It evaluates the tool’s usage, benefits, and limitations, while proposing contributions and future directions. A comprehensive literature review enriches the theoretical framework, shedding light on how technology adoption unfolds in healthcare contexts.
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Dates et versions

hal-04913387 , version 1 (27-01-2025)

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Sarah Garidi, Meriam Karaa. Adopting a technological innovation to improve patient care cooperation. Supply Chain Forum: An International Journal, 2025, pp.1-21. ⟨10.1080/16258312.2024.2446011⟩. ⟨hal-04913387⟩
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