Addressing Digital Exclusion via the Inter-Generational Codesign of Extended Reality, Underwater Telepresence, Social Games, and Voice AI Technologies
Résumé
Older people throughout the world tend to be digitally excluded. Regional deprivation multiplies this effect with younger people in deprived regions also digitally excluded. Codesigning digital technologies, using the natural and heritage resources of such regions would address this, but is rarely done. We present our methods and preliminary results, two-thirds of the way through a 30-month project to develop novel technologies in extended reality, underwater telepresence, digital social games, and artificial intelligence voice interfaces and to use these assets to tackle digital exclusion. We are taking an intergenerational approach, working with 36 partner organizations, some to identify possible technologies and others to help with recruitment. Between August 2023 and June 2024, we ran thirty inter-generational codesign workshops for extended reality (11), underwater telepresence (10), social games (6), and voice interaction (3) with a total of 95 attendees (53 older (50+ years old) and 42 younger (16-30 years old) participants). In total we aim to recruit 120 participants (80 older, 40 younger) and codesign four new technologies. We present our experiences in recruitment and workshops. This has lessons for (i) other regions facing similar issues of digital accessibility, (ii) those codesigning novel technologies for older people, (iii) those working in extended reality, underwater telepresence, digital social games, and voice interfaces.
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