Interorganizational Crisis Management
Résumé
Crisis situations represent a key managerial concern, as they are heavily imbued with uncertainty, implying, in contrast to calculable risks, the necessity to deal with the unexpected. Previous management research has focused predominantly in this regard upon the way organizations face crises once they have occurred; that is, on the reactive measures of single organizations. Against this background, this chapter sketches extant research on these predominantly organizational crisis management activities and offers options for practice and for future research geared towards interorganizational constellations and how they can prepare proactively for such situations.