ACTRIS is a large, highly distributed pan-European Research Infrastructure that has entered its implementation phase in 2020. The aim of the ACTRIS Implementation project (ACTRIS IMP) is to coordinate and accomplish the actions required for implementing a globally recognised long-term sustainable research infrastructure with operational services by 2025. A key objective of ACTRIS IMP is to implement, test and improve the ACTRIS service provision. Therefore, several pilots of access provision are offered through the transnational access (TNA) tool in WP7. The present document builds on the TNA pilot experiences undertaken during the first half of the ACTRIS IMP project to provide recommendations for improving user interaction, access workflows, process, concept and reporting.