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Article Dans Une Revue Journal of the Academy of Marketing Science Année : 2009

The differing and mediating roles of trust and relationship commitment in service relationship maintenance and development

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hal-04533142 , version 1 (04-04-2024)

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Philippe Aurier, Gilles N’goala. The differing and mediating roles of trust and relationship commitment in service relationship maintenance and development. Journal of the Academy of Marketing Science, 2009, 38 (3), pp.303-325. ⟨10.1007/s11747-009-0163-z⟩. ⟨hal-04533142⟩
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