Tracking early adoption of electric motorcycles: the mototaxi riders’ experience in Lomé - Archive ouverte HAL
Article Dans Une Revue (Article De Synthèse) Transportation Research Part D: Transport and Environment Année : 2024

Tracking early adoption of electric motorcycles: the mototaxi riders’ experience in Lomé

Résumé

Electric motorcycles have been growing rapidly in Africa in recent years. Using a combination of business models that reduce the price barrier, some electric motorcycle suppliers have succeeded in creating communities of users. Nevertheless, the available scientific literature provides little information on these early adopters, notably on their experiences and how these contribute to forging or not a sense of loyalty perceived through the willingness to recommend and/or repurchase these motorcycles. Drawing on the user experience (UX) curves method, this article fills this gap by interviewing 20 drivers of electric mototaxis in Lomé. The results reveal a mixed user experience. They show that the scaling of electric motorcycles in Lomé depends on the ability of suppliers to increase the satisfaction of early adopters by offering electric motorcycles and/or conditions of use at least equal to, if not superior to, those currently offered by gasoline-powered motorcycles.

Domaines

Géographie
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Dates et versions

hal-04526579 , version 1 (29-03-2024)

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Amedokpo Yao Tsoekeo. Tracking early adoption of electric motorcycles: the mototaxi riders’ experience in Lomé. Transportation Research Part D: Transport and Environment, In press, ⟨10.1016/j.trd.2024.104184⟩. ⟨hal-04526579⟩
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