The communicational micro practices of innovation: the role of meetings in innovating
Résumé
This paper proposes to analyze from a microscopic point of view the communicational micro practices, routines, and patterns of innovation to determine how they do innovation. Inspired by the process perspective of organization ("organizing") and strategy ("strategizing"), this work proposes to study innovating. Innovation is then considered as a social process constructed through the daily interactions of individuals, in and through communicational practices, and meetings, in that they are structured by and structuring to the organization, as a privileged observation tool. Given the process and social nature of the object of research, this paper is based on an ethnomethodological perspective to understand and analyze the innovation communicational routines, practices, and patterns in the context in which they occur. Then, from a longitudinal, qualitative study of board meetings of a corrugated packaging manufacturer, this paper highlights the specific characteristics of meetings and how they contribute to innovating. Two meetings functions, ritual and innovational, and their related communicational practices are then identified and analyzed.
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