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Chapitre D'ouvrage Année : 2023

LA CONTRIBUTION JAPONAISE A LA QUALITE

Résumé

Quality control was born in the USA in 1924, when Walter A. Shewhart introduced statistical process control at Western Electric's Hawthorne plant. In the following years, he welcomed two trainees who were to become famous, William Edwards Deming and Joseph M. Juran. They were to become the founders of quality management in the United States, but recognition of their contributions came from Japan rather than their home country. In Japan, their influence was preponderant in the years following the Second World War. Deming gave several lectures in Japan, in the late 40s and 50s, which helped train Japanese engineers in statistical production control. Symbolically, the prize for major contributions to quality management, created in Japan in 1950, was named the Deming Prize. In the 1980s, Deming came out of the shadows in the USA and was put forward as a means of alleviating the management difficulties of American industry. He gave a number of lectures on the subject, but ultimately felt he had more impact in Japan than in the USA. Several major names and works are associated with the Japanese contribution to quality. In this chapter, we look at the Japanese quality movement from the 50s to the 90s through the eyes of these seven authors : Akao, Ishikawa, Ima, Kano, Ohno, Shingo et Taguchi.
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Dates et versions

hal-04350557 , version 1 (18-12-2023)

Identifiants

  • HAL Id : hal-04350557 , version 1

Citer

Anne Maurand-Valet, Mourad Attarça, Younès El Manzani. LA CONTRIBUTION JAPONAISE A LA QUALITE. Grands auteurs et influenceurs de la qualité, ouvrage coordonné par Arnaud Eve, Editions Ellipses, 2023, 9782340-082779. ⟨hal-04350557⟩
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