Identification and Analysis of Interactions Between Reconfigurable Supply Chain Enablers in Industry 4.0 Using DEMATEL Method
Résumé
As the manufacturing world recovers from covid-19 pandemic, companies and decision-makers are seeking new innovative ways to face supply chain disruption. Industry 4.0 has recently emerged from being a globally discussed topic to a potential source of innovation that is expected to bring about significant improvements to supply chain performance. Previous research has suggested supply chain reconfigurability as a solution to deal with demand variation, raw material shortage and uncertainties. However, the growing pace of customers’ requirements, who are constantly looking for cheaper, faster, and more customized products/services, calls for the need to use new digital technologies. The aim of this paper is to identify the key enablers of supply chain reconfigurability characteristics (modularity, integrability, convertibility, diagnosability, scalability and customization) that could ease the implementation process of a digital supply chain. Then, we applied a multi-criteria decision-making technique called DEMATEL to study the interdependence and influences between the identified enablers.