The roles of digitalization and knowledge sharing in French company’s performance: the mediating role of CSR
Résumé
The purpose of this study is to examine the impact of digitalization (DG) and knowledge sharing (KS) on the financial performance (FP) of French companies, with a focus on the mediating role of corporate social responsibility (CSR). A survey was conducted among a sample of French companies, and the data was analyzed using structural equation modeling PLS. The results of the study indicate that DG and KS have not a positive impact on the FP of French companies. Furthermore, CSR completely mediates the relationship between DG and FP. These findings suggest that French companies should focus on improving their digital capabilities and promoting KS among employees, while also paying attention to their CSR activities, in order to enhance their FP.