Commercial Dynamics and the transformation of climbing activities: An analysis of indoor climbers in France
Résumé
1. Aim and Research Questions
The aim of this contribution is to analyse the characteristics of indoor climbers in France and
their relations (i.e. satisfaction, attachment, loyalty) to the private climbing centres they are
members of. Since 1990, the number of climbing participants has grown significantly along
with the increasing number of commercial climbing centres. However, this new generation of
climbers has never been studied and we can wonder whether it simply represents a quantitative
extension of the climbers’ population or whether it represents a deeper qualitative change of
the market demand with the apparition of new types of climbers, consequently the emergence
of more commercialised relaitonships between indoor climbers and their centres.
2. Theoretical Background and Literature Review
Combining the artificialization of climbing surfaces with commercialization, artificial
climbing centres, whether private or commercial, have progressively developed in France to
generate is called the “indoorisation” (Van Bottenburg & Salome, 2010) of climbing. With this
indoorisation, new market operators have developed new offers and organizational methods
with lower constraints (Pociello, 1995) in urban centres. For example, in France, 70% of
commercial climbing centres were created after 2005 (Aubel & Lefevre, 2022). In this context,
the number of indoor climbers has increased too.
Therefore, the world of climbing is going through a deep mutation, due to “indoorisation” and
“commercialization”. In order to describe these “new” indoor climbers within these
commercial transformations, we employ an exploratory research approach to identify sport
consumer clusters. For this contribution, we have adopted the framework of Consumer Culture
Theory (CCT) following the article by Askegaard and Linnet (2011). This approach examines
macro and meso-social levels for a better socio-historical understanding of the evolution of
climbing consumption patterns, and cultures and subcultures of markets related to indoor
climbing. Thirst, we use a « Social space of sport » (Pociello, 1980, 1996) To identify the
socio-cultural distribution of indoor climbing modalities (practices, modalities, values) and
second we use Importance-Performance Analysis, Tetraclass Model (Llosa, 1997), place
attachement in recreationnal settings (Kyle & al., 2005) to understand the impact of the
offerings on the formation of climbers.
3. Research Design, Methodology and Data Analysis
We adopted a quantitative survey implemented in cooperation with the French indoor climbing
company, leader in France and located in 13 different cities. The questionnaire comprised 43
questions divided into six blocks: identity project, types of participation, satisfaction, place
attachment and brand identification, values and ethical positions and socio-demographics (age,
gender/sex, employment status, education levels, geographic location…). The survey was
conducted between 1st November to 15th December 2022 in the 29 centres of the company
and using its consumer database. A total of 17,455 usable questionnaires were collected.
Unfortunately, the company did not have a clear idea of its overall consumer population,
therefore, we are not in a position to say whether our sample is representative or not.
4.Results/Findings and DiscussionWe are currently analyzing the results.
We first started to conduct descriptive statistics, a factorial analysis, PCA. Our first results
seem to confirm the democratization of the activity with a further feminization but also confirm
the other classic characteristics of French climbers: an over-representation of the upper classes
and 25 to 40 years old climbers. Furthermore, the results seem to closely align with those of
Boutroy & Champely (2012) and Aubel & Lefevre (2022). Our PCA shows has double
opposition; 1/ leisure practice versus competitive practice, 2/ vertical fitness versus mountain
incorporating different styles. We identify three clusters: vertical fitness enthusiasts, nature
followers, and performers. However, we will further sub-segment these clusters for greater
precision.The full results will be presented at the conference.
5. Conclusion, Contribution, and Implication
This work contributes filling the knowledge gap regarding French climbers in a context of a
deep mutation of the marketplace. Such a large-scale survey will increase our understanding
of indoor climbers’ profile in France and will allow us to better understand the reciprocal
influence of marketplace’s changes on consumers’ profile, behaviors and (sub)cultures.