Elaborating a Knowledge Management plan: a multi-actor decision process - Archive ouverte HAL Accéder directement au contenu
Chapitre D'ouvrage Année : 2009

Elaborating a Knowledge Management plan: a multi-actor decision process

Thierno Tounkara

Résumé

The elaboration of a knowledge management plan should take into account the evolution of the firm’ strategy: it is the so-called “strategic alignment”. However, existing approaches focus essentially on operational actors’ point of view: what about the executive level which defines the firm’ strategy? We propose and illustrate, in this article, an approach and cartographic methods to elaborate knowledge management actions aligned with the strategy of the firm. We explore Multicriteria Decision-Analysis field to refine the robustness of our approach.
Fichier non déposé

Dates et versions

hal-04183442 , version 1 (19-08-2023)

Identifiants

Citer

Thierno Tounkara. Elaborating a Knowledge Management plan: a multi-actor decision process. Miltiadis D. Lytras; Patricia Ordonez de Pablos; Ernesto Damiani; David Avison; Ambjörn Naeve; David G. Horner. Best Practices for the Knowledge Society. Knowledge, Learning, Development and Technology for All. Second World Summit on the Knowledge Society, WSKS 2009, Chania, Crete, Greece, September 16-18, 2009. Proceedings, 49, Springer, pp.305-318, 2009, Communications in Computer and Information Science, 978-3-642-04756-5. ⟨10.1007/978-3-642-04757-2_33⟩. ⟨hal-04183442⟩
20 Consultations
0 Téléchargements

Altmetric

Partager

Gmail Facebook X LinkedIn More