L'évaluation des systèmes d'information : un état de l'art à la lumière des approches de la variance et processuelles
Résumé
Information Systems (IS) occupy now a major position in corporate
strategies and they still need and mobilize considerable amounts of
resources. It thus looks normal and necessary to carry out evaluations
of these IS. This article offers to accomplish a state of art in the
issue of IS evaluation. First, it is relevant and essential to situate the
evaluation theme in the research field of IS while focusing on the
main questionings to follow for any evaluation. In a second step, the
variance and processual theoretical approaches allowing IS evaluation
will be presented. It lastly is important to focus on the impact of the
emblematic models used in IS evaluation, the Delone et Maclean
model’s (1992, 2003) and Davis et al. (1989) model’s.
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