The impact of technostress on small-business owners’ burnout: The mediating role of strain - Archive ouverte HAL
Article Dans Une Revue International Journal of Entrepreneurship and Small Business Année : 2022

The impact of technostress on small-business owners’ burnout: The mediating role of strain

Résumé

A revised stress-strain-outcome (SSO) model of burnout was empirically tested with a large sample of 239 small business owners. Our model differentiates the consequences of strain into short-term and long-term consequences to study the mechanisms through which technostress (technostressors) affects strain (short-term consequence) and job burnout as an outcome (long-term consequence). Our results revealed three technostressors (techno-induced work overload, techno-induced job insecurity, and techno-induced role ambiguity) to be positively and directly associated with small business owners strain. There was no direct effect of technostressors on burnout. Considering the short-term and long-term consequences, strain fully mediated the relationship between technostressors and burnout. Implications for theory and practice are discussed.
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Dates et versions

hal-04009442 , version 1 (01-03-2023)

Identifiants

  • HAL Id : hal-04009442 , version 1

Citer

Alexandre Benzari, Anis Khedhaouria, Olivier Torrès, Alain Cucchi. The impact of technostress on small-business owners’ burnout: The mediating role of strain. International Journal of Entrepreneurship and Small Business, In press. ⟨hal-04009442⟩
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