Usability Evaluation of Connected Health Devices in Home Monitoring: Toward Devices Adapted to the Characteristics of Informal Caregivers
Résumé
While an increasing number of Informal CareGivers (ICGs) are assisting their dependent loved ones with the daily living
tasks and medical care, they are rarely considered in the medical devices design process. The objective of this study
is to identify the characteristics of ICGs impacting the use of the iHealth® Sense BP7 medical device, namely a connected
wrist blood pressure monitor. For this purpose, user tests were conducted with 29 potential or actual ICGs. First,
the participants filled out a socio-demographic questionnaire and then handled the blood pressure monitor. Finally, they
completed the System Usability Scale questionnaire. The results revealed an impact of technophilia and age on usability
dimensions. To conclude, the consideration of the ICG population in the design process of connected medical devices is
discussed, particularly the age and level of technophilia.