When an Institutional IT Renews a Connected Vehicle Ecosystem: Evidence from the trust-mediator Role of Blockchain Technology *
Résumé
This research focuses on the role of blockchain technology as a vector of inter-organizational trust in a reconfiguring ecosystem phase. Using qualitative analysis of data mainly from semistructured interviews, this study focuses primarily on the deployment of this emerging technology within a connected automotive ecosystem. Based on the notion of "trust-mediator technology", we show how blockchain technology is perceived as an institutional technology offering a new form of governance for all transactions and exchanges between the ecosystem actors. Although the functionalities offer automation to reduce the use of trusted third parties, preliminary results still show a strong commitment to current governance systems, such as regulatory and contractual frameworks. Ecosystem actors consider that complementarity between traditional institutional structures and decentralised blockchain is paramount for the success of any cooperation and collaboration on data on a connected vehicle.
Domaines
Gestion et management
Origine : Fichiers produits par l'(les) auteur(s)