A model based on optical Bloch equations is developed to describe the interaction of femtosecond laser pulses with dielectric solids, accounting for optical-cycle-resolved electron dynamics. It includes the main physical processes at play: photoionization, impact ionization, direct and collisional laser heating, and recombination. By using an electron band structure, this approach also accounts for material optical properties as nonlinear polarization response. Various studies are performed, shedding light on the contribution of various processes to the full electron dynamics depending on laser intensity and wavelength. In particular, the standard influence of the impact ionization process is retrieved.