Real or Fake? User Behavior and Attitudes Related to Determining the Veracity of Social Media Posts - Archive ouverte HAL Access content directly
Conference Papers Year : 2018

Real or Fake? User Behavior and Attitudes Related to Determining the Veracity of Social Media Posts

Linda Plotnick
  • Function : Author
  • PersonId : 1045232
Starr Roxanne Hiltz
  • Function : Author
Sukeshini Grandhi
  • Function : Author
  • PersonId : 1045233
Julie Dugdale

Abstract

Citizens and Emergency Managers need to be able to distinguish "fake" (untrue) news posts from real news posts on social media during disasters. This paper is based on an online survey conducted in 2018 that produced 341 responses from invitations distributed via email and through Facebook. It explores to what extent and how citizens generally assess whether postings are "true" or "fake," and describes indicators of the trustworthiness of content that users would like. The mean response on a semantic differential scale measuring how frequently users attempt to verify the news trustworthiness (a scale from 1-never to 5-always) was 3.37. The most frequent message characteristics citizens' use are grammar and the trustworthiness of the sender. Most respondents would find an indicator of trustworthiness helpful, with the most popular choice being a colored graphic. Limitations and implications for assessments of trustworthiness during disasters are discussed.
Fichier principal
Vignette du fichier
FakeNewsFormattedf_FINAL3_9_18.pdf (479.43 Ko) Télécharger le fichier
Origin : Files produced by the author(s)
Loading...

Dates and versions

hal-02091588 , version 1 (05-04-2019)

Identifiers

Cite

Linda Plotnick, Starr Roxanne Hiltz, Sukeshini Grandhi, Julie Dugdale. Real or Fake? User Behavior and Attitudes Related to Determining the Veracity of Social Media Posts. International Conference on Information Systems for Crisis Response and Management (ISCRAM ASIA PACIFIC), Nov 2019, Wellington, New Zealand. ⟨hal-02091588⟩
87 View
54 Download

Altmetric

Share

Gmail Facebook Twitter LinkedIn More