Product-Service Systems lifecycle models: literature review and new proposition
Résumé
The demand of global solutions to support customer’s new expectations encouraged the development of the Product-Service
Systems (PSS), which are complex solutions incorporating physical products and a non-physical services. PSS have been studied
in many areas, among which data management is one of the most recent. A promising application in PSS data management is the
use of its lifecycle information to improve PSS offer and related activities. In order to achieve this lifecycle approach, the first step
is to identify a representative model of PSS lifecycle phases, which is the goal of this work. Pursuing this objective, a review on
PSS lifecycle models was driven and compared to previous works on product and service independent lifecycles, leading to the
proposal of an adapted PSS lifecycle model.
Domaines
Génie des procédésOrigine | Fichiers éditeurs autorisés sur une archive ouverte |
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