Process Modeling and Public Value: Performance Measurement for Emergency Assistance Services? - Archive ouverte HAL Access content directly
Journal Articles International Business Research Year : 2013

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hal-01807525 , version 1 (04-06-2018)

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Claude Rochet, Anaïs Saint Jonsson, Bruno Tiberghien, Philippe Agopian, Catherine Paris-Laporte, et al.. Process Modeling and Public Value: Performance Measurement for Emergency Assistance Services?. International Business Research, 2013, 6 (2), ⟨10.5539/ibr.v6n2p137⟩. ⟨hal-01807525⟩
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