Assessing ‘meta-services’: customer's perceived value and behaviour - Archive ouverte HAL Access content directly
Journal Articles Service Industries Journal Year : 2015
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hal-01795449 , version 1 (18-05-2018)

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Vikrant Janawade, Daisy Bertrand, Pierre-Yves Léo, Jean Philippe. Assessing ‘meta-services’: customer's perceived value and behaviour. Service Industries Journal, 2015, 35 (5), pp.275 - 295. ⟨10.1080/02642069.2015.1002480⟩. ⟨hal-01795449⟩
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