Wiki for knowledge sharing, a user-centred evaluation approach: A case study at STMicroelectronics
Résumé
The purpose of this case study paper is to evaluate how Wiki tools are used for knowledge sharing within industrial organizations. It explores strengths and weakness of wiki tools regarding knowledge sharing, through a case study, in a French company. A Wiki has been deployed since several years within STMicroelectronics Company in order to improve Business Intelligence teamwork. The aim of this research is to evaluate this Wiki performance regarding knowledge sharing objectives. The proposed evaluation methodology is based on a user-centered approach.
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