Marketing employees' learning through contact with marketing service providers (MSPs): analysis and deconstruction of the transmitted knowledge flow. - Archive ouverte HAL Accéder directement au contenu
Communication Dans Un Congrès Année : 2015

Marketing employees' learning through contact with marketing service providers (MSPs): analysis and deconstruction of the transmitted knowledge flow.

Résumé

Facing a more and more complex and moving environment, marketing employees must constantly reinforce their knowledge and their skills. To do so, they can rely on marketing service providers (MSPs) and take advantage of their working interactions to learn. It is then important to get interest in the marketing knowledge flow transmitted by these MSPs during working interactions. This research precisely aims at analyzing and deconstructing the transmitted marketing knowledge flow, using the concept of “marketing assets”. We therefore deconstruct the marketing knowledge flow transmitted by MSPs to marketing employees into marketing “resources”, marketing “capabilities” and marketing “competences”.
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Dates et versions

hal-01398665 , version 1 (17-11-2016)

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  • HAL Id : hal-01398665 , version 1

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Helene Moraux, Pierre Volle. Marketing employees' learning through contact with marketing service providers (MSPs): analysis and deconstruction of the transmitted knowledge flow.. 45th European Marketing Academy Conference (EMAC 2015), May 2015, Leuven, Belgium. ⟨hal-01398665⟩
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