A new way to identify critical resources by combining human and machine data
Résumé
In business management, the identification of high priority resources represents an important issue. In this paper we developed a new method based on a multi-criteria approach to identify critical resources. Eight prioritisation criteria involved in the company's global performance are proposed. The originality of our method is to take into account both material and human resources of company. Accordingly, a human-machine availability including the versatility of machine-operators is developed. We applied our method in a French screw cutting company. One great interest in identifying critical resources is helping managers to focus more effectively on resources that penalise the company's global performance.
Mots clés
Multicriteria approach
Performance measures
Human-machine availability
Lean approach
Preventive maintenance
Production management
Critical resources
Resource identification
Resource prioritisation
Prioritisation criteria
Material resources
Human resources
France
Screw cutting
Firm performance
Gobal performance
Criticality matrix