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Communication Dans Un Congrès Année : 2015

Performance Improvement of Baggage Handling System in the Soekarno Hatta International Airport

Résumé

Growing number of passenger in the world resulted congestion problem in the airport. Many airports try to improve the performance of the service by company program related to passenger satisfaction. To develop the company program, management of airport should know performance of existing system. In this research, we measure and compare the performance the existing system and new system of airport departure terminal of Soekarno-Hatta International Airport (SHIA). Discrete-event simulation method was developed to measure the system. ProModel simulator software, from ProModel Corporation, was utilized to simulate the existing system and new system of Departure Terminal in the Airport. To measure the performance, authors focus on some indicators i.e. passengers processing time, passengers waiting time, and utilization of each station. The authors make some scenarios based on the increasing of passengers 4.9% in 2015, 18.9% in 2020, 17.7% in 2025 and 1.5% in 2030. There is a significant difference in 2020 to 2025 in amount of 25% in order to the passen-gers' average time. Therefore, the new system will have better performance. Globalization has big impact in the airports all over the world. Many international airports increased in large growth of passengers in recent years. There is 2.835 billion passengers of the airplane in the world in 2011 and IATA (International Air Transport Association) standard predicts that it will increased at 4.4 % in 2012, and 4.5% in 2013 [1]. Worldwide international and domestic air transport passenger traffic grew 5.9% to a new high of 5.2 trillion kilometers in the year of 2011[2]. Nowadays, the globalization increases the importance of airports to worldwide connectivity. Passengers growth in the Airport still strong despite economic slow in many region in the world because global business and tourism depend on the air transport industry [2]. Air transport is the fastest, safest, and comfortable public transportation. Low cost airlines become popular in recent years which make prices affordable and inexpensive. Passengers are growing more and more effecting the airport with hectic rush and long queue in the peak hours. Passengers satisfaction depends on processing time in the system because the less time they spend in the system of the airport, the higher
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Dates et versions

hal-01291110 , version 1 (20-03-2016)

Identifiants

  • HAL Id : hal-01291110 , version 1

Citer

Dimas Novrisal, Nadia Hamani, A Elmhamedi, Tresna Soemardi. Performance Improvement of Baggage Handling System in the Soekarno Hatta International Airport. CS-DC’15 World e-conference, Sep 2015, Tempe, United States. ⟨hal-01291110⟩
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