We show how macroscopic friction can be used as a sensitive probe of chain dynamics at the surface of a glassy polymer. We present experiments in which a smooth poly(methylmethacrylate) (PMMA) solid slides on flat surfaces presenting different densities of pinning sites available for polymer/substrate bond formation. These experiments indicate that: (i) at high pinning level, frictional dissipation occurs through the sudden flips of molecular-sized bistable regions localized in a nm-thick layer of confined chains, which responds to shear as an elasto-plastic solid, and (ii) in situations of weak pinning, dissipation appears to be governed by a process akin to that proposed for rubber friction. This suggests that some ``glass-to-rubber'' transition occurs at the polymer surface when its interaction with the substrate goes from strong to weak. The temperature-dependence of friction provides further support for the presence of a nrn-thick layer at the polymer surface, which exhibits a rubberlike response in situation of weak interaction with the countersurface. This behavior results from the interplay between viscous flow in this surface layer, and shear induced depinning of adsorbed surface chains. Moreover, a quantitative analysis of the results indicates that the pinning dynamics of polymer chains is controlled by localized 3 rotational motions at the interface.