An approach to identify critical resources: an industrial case study
Résumé
Resource control is an essential element in improving corporate performance. In order to maximize performance, the company has to identify the critical resources that most influence performance. For this, we propose a new method based on a multi-criterion approach using the attribution of criticality indices. To prioritize company resources, we identified criteria which impact key performance in three categories: manufacturing, technology and management, marketing. This method has the advantage that it refers directly to the profit margin, an essential manufacturing performance parameter. More importantly, it takes into account – by calculating the human-machine availability – the impact of the absence of human skills on material resources. Its application to an SME specialized in subcontracting precision machining is presented as an example.