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Ouvrages Année : 2011

Practical studies in e-government : best practices from around the world

Isabelle Boydens
  • Fonction : Directeur de publication
SIC

Résumé

Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in nine countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers.

Dates et versions

hal-00552918 , version 1 (06-01-2011)

Identifiants

Citer

Saïd Assar, Imed Boughzala, Isabelle Boydens (Dir.). Practical studies in e-government : best practices from around the world. Saïd Assar; Imed Boughzala; Isabelle Boydens. Springer, pp.251, 2011, 978-1-4419-7532-4. ⟨10.1007/978-1-4419-7533-1⟩. ⟨hal-00552918⟩
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