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Communication Dans Un Congrès Année : 2010

Reconfiguration of sequential order in webconferences

Résumé

This paper focus on the organization of social action in a specific setting of distant work meeting openings. Early Conversation Analysis studies focused on openings in landline telephone. Further developments found differences in mobile phone with specifics sequences. In distant meetings, findings focused on dispositive where the multimodality is more pregnant such as videoconference or telepresence. Yet, webconference, where a computer & a telephone are used, is a privileged place to analyze the emergence of new forms of social encounter, where the material resource & social configuration reshape sequential order. To that end, this presentation is based on a collection of video recordings of webconference openings produced during field work in two departments of a company based in different locations. A conversation analysis perspective is used here to show in detail the emergent collective accomplishment of openings taking into account the technological context. I will point out that in webconference openings the answerers from an opening adopt a greeting response to the summons that include a term of address (which is not a toponym like in multipoint video communication). As a multiparty conversation, I will show how the answer to the summons is not systematically made relevant by prior turn and depend on the sequential placement of the summons in the course of action. Openings in webmeetings differ from landline telephone, mobile phone or video communication ones. Those new practices reflect how participants orient themselves to new configurations and affordances that technologies allow them.
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Dates et versions

hal-00504986 , version 1 (22-07-2010)

Identifiants

  • HAL Id : hal-00504986 , version 1

Citer

Clair-Antoine Veyrier. Reconfiguration of sequential order in webconferences. XVII ISA World Congress of Sociology : Sociology on the move, Jul 2010, Gothenburg, Sweden. ⟨hal-00504986⟩
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