A generic model for the performance evaluation of centralized sterilization services
Résumé
In health establishments, the sterilization of surgical and exploration instruments plays a key role in the fight against infections. We present here the generic model structure of a centralized sterilization service. It is obtained using information provided by a survey we sent to health establishments in the Rhône-Alpes region, in France. This structure is then used to propose a queuing network model for a generic sterilization service, and to build a simulation model. This last model provides some performance parameters, which could not be obtained with the survey, and are useful for the comparison of health establishments performance.