An Interactive Decision-Making Support System for Organization Management and Diagnosis
Résumé
Several goals may be assigned to an organization. The manager then defines the strategy of the organization: the goals are formed into a hierarchy in order to define priorities. This step is modeled by a multi-criteria analysis. Fuzzy integral based operators have been introduced notably in order to consider interactions between criteria to be aggregated. In this paper it is supposed that the manager's strategy is thus modeled by a Choquet Integral. The aim of the manager is to achieve his goals in an optimal way regarding the effort produced by the organization. An algorithm is proposed to determine this optimal improvement. Finally the notion of optimal improvement is used to construct malfunctioning indicators of the organization. An analogical reasoning in terms of energy is proposed.