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CRM, learning and organizational control

C. Benavent
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hal-00287779 , version 1 (12-06-2008)

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  • HAL Id : hal-00287779 , version 1

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O. de La Villarmois, C. Benavent. CRM, learning and organizational control. 3rd CONTECSI International Conférence on Information Systems and Technology Management and 11th World Continuous Auditing Conference, May 2006, Sao Paulo, Brazil. ⟨hal-00287779⟩

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