Innovation in services - Archive ouverte HAL Access content directly
Journal Articles Research Policy Year : 1997

Innovation in services

(1) , (2)
1
2

Abstract

The purpose of this article is to lay the foundations of a theory that can be used to interpret innovation processes in the service sector. The hypothesis underpinning this article is based on Lancaster's definition of the product (in both manufacturing and services) as a set of service characteristics. The article follows the example of those who have sought to apply Lancaster's work to technological phenomena. Various modes of innovation in the service sectors are highlighted and illustrated.
Fichier principal
Vignette du fichier
RP-HAL SHS.pdf (592.53 Ko) Télécharger le fichier
Origin : Files produced by the author(s)
Loading...

Dates and versions

halshs-01133098 , version 1 (18-03-2015)

Identifiers

  • HAL Id : halshs-01133098 , version 1

Cite

Faïz Gallouj, Olivier Weinstein. Innovation in services. Research Policy, 1997, 26 (4-5), pp.537-556. ⟨halshs-01133098⟩
252 View
7255 Download

Share

Gmail Facebook Twitter LinkedIn More