Communication Dans Un Congrès Année : 2025

Navigating Partial Automation in Firefighting with Drones: Trust, Take-Over, and Human-Drone Teaming

Résumé

In the past years, the use of drones has been increasingly introduced to firefighting operations. Drawing on concrete examples from interviews with Thai firefighting professionals and recent field trials, as well as prior research, this paper examines the challenges of integrating (partially) autonomous, AI-enhanced drones into firefighting operations. Our findings reveal that, despite the promise of automation, on-field operators still prefer communication via a dedicated drone pilot-a preference driven by unresolved trust issues and concerns over information overload. We discuss challenges such as trust in automation and adaptive take-over. These inform our proposals for design recommendations on adaptive communication, transparent take-over mechanisms, trust calibration, physical handover and mapping of multiple data sources in human-drone teaming for firefighting.

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hal-05039610 , version 1 (18-04-2025)

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  • HAL Id : hal-05039610 , version 1

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Chandhawat Boonyard, Christophe Jouffrais, Jessica Cauchard, Anke M Brock. Navigating Partial Automation in Firefighting with Drones: Trust, Take-Over, and Human-Drone Teaming. AutomationXP25: Hybrid Automation Experiences Workshop. In conjunction with ACM CHI'25, Apr 2025, Yokohama, Japan. ⟨hal-05039610⟩
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