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                <term xml:lang="en">Civil security</term>
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              <p>Crisis management is supported by a diverse and evolving collection of software and hardware tools that challenge our understanding of technology based cooperation. Our work aims to understand key dynamics in civil security's collaboration using the concept of Ecology of Artifacts (EoA) based on real-life use-cases. Our research method is based on qualitative data collection in the French firefighters of the Moselle region (SDIS57) through inter-service training observations and 30 semi-directive interviews. A thematic analysis reveals a dense, sometimes redundant and inter-connected EoA, constantly evolving through at least 9 partially dependant movements: 5 related to the introduction of an artifact (personal-to-organizational, global and local top-down, bottom-up, inter-service and intra-team horizontal), 2 related to the decommissioning of an artifact (decommission and replacement) and 1 related to the realignment of adopted artifacts. Our work concludes that design and deployment should focus on supporting those movements instead of working despite or against them.</p>
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              <p>La gestion des crises s'appuie sur un ensemble diversifié et évolutif d'outils logiciels et matériels qui remettent en question notre compréhension de la collaboration basée sur la technologie. Notre travail vise à comprendre les dynamiques clés de la collaboration dans le domaine de la sécurité civile en utilisant le concept d'écologie des artefacts (EoA) basé sur des cas d'usage réels. Notre méthode de recherche est basée sur la collecte de données qualitatives auprès des sapeurs-pompiers français de la région de Moselle (SDIS57) par le biais d'observations de formations inter-services et de 30 entretiens semi-directifs. Une analyse thématique révèle une EoA dense, parfois redondante et interconnectée, évoluant constamment à travers au moins 9 mouvements partiellement dépendants : 5 liés à l'introduction d'un artefact (de personnel à organisationnel, descendant global et local, ascendant, horizontal inter-services et intra-équipe), 2 liés à la mise hors service d'un artefact (mise hors service et remplacement) et 1 lié au réalignement des artefacts adoptés. Notre travail conclut que la conception et le déploiement devraient se concentrer sur le soutien de ces mouvements au lieu de travailler malgré ou contre eux.</p>
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