Innovation Management in Medical Offices : From Organizational dysfunctions to strategic innovation
Résumé
Innovation is at the heart of Management Science concerns and also for the Society. Wherever the nature of innovation, its impacts or its conditions of realization, a consensus is emerging on the fact that it is one of the way to assure the sustainable development of companies and organizations. In spite innovation is a flourish topic for Management Science, the literature of innovation applied on medical offices is far less covered. This paper presents a research in an organizational form little covered by literature in management sciences. Indeed, the functioning of small medical offices (surgeries) are studied in law and sociology, but little as an object of research in management. Yet, how to build innovation in medical offices? This communication, based on an intervention-research, is presenting the innovation process adopted by a French Medical Office of Cardiology, its main results and limitations.