Public complaints: The influence of the context of simple and double deviation on customers’ motivations - Archive ouverte HAL
Communication Dans Un Congrès Année : 2020

Public complaints: The influence of the context of simple and double deviation on customers’ motivations

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hal-04683557 , version 1 (02-09-2024)

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  • HAL Id : hal-04683557 , version 1

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Iris Siret, William Sabadie. Public complaints: The influence of the context of simple and double deviation on customers’ motivations. EMAC conference, May 2020, Budapest, Hungary. ⟨hal-04683557⟩
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