From accountability to trust: developing a phenomenology of the emergence of a sense of responsibility
Résumé
In this chapter, drawing on Paul Ricœur (2004), we take a phenomenological approach to studying the life and work of a Navy chef, analysing how his sense of obligation led him to create a harmonious kitchen and self-service restaurant. We argue that the chef worked out of a sense of responsibility and love, overcoming his mistreatment as a young worker: "He returned evil with good," by "treating others as he would want to be treated." Responsibility engendered trust in his staff, which replaced coercion. Ricoeur's criteria for a just and fair society define the chef's stance and behaviour.