The Drivers of Adoption of Smart City Technologies. Insights from the Grand Tunis Metropolitan Area
Résumé
The quest for urban sustainability becomes imperative with an increasing global population gravitating towards urban areas. Urban sustainability seeks to harmonize environmental preservation, economic development, and social equity within cities to foster healthy, livable, and resource-efficient environments. Central to this endeavor is the role of urban innovation, particularly Information and Communication Technologies (ICTs), in shaping the vision of smart and sustainable cities. However, while smart cities gain traction worldwide, their development in Africa remains nascent. Based on a survey-based approach, this paper investigates the factors influencing citizen adoption of smart city technologies, focusing on the Grand Tunis Metropolitan area. Leveraging the Technology Acceptance Model (TAM), the study explores factors including trust in technology, perceived ease of use, usefulness, security, and privacy in shaping citizens' behavioral intention toward smart city technologies, which are crucial for their practical and sustainable implementation. The finding put forth the significance of perceived ease of use and trust in technology that shapes residents' behavioral intention to use smart city technology and services.
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