Antecedents and consequences of work-related and personal bullying: A cross-sectional study in an Italian healthcare facility
Résumé
Introduction: Workplace bullying (WB), encompassing work-related bullying (WRB) and
personal bullying (PB), significantly impacts workers and organizational culture. This study
explores the broader implications of WB, focusing on its perception when associated with job
functions versus when targeted at individuals.
Methods: This cross-sectional study was carried out in a healthcare facility in northwestern
Italy, involving 311 workers who responded to a questionnaire designed to assess the nature
of bullying experienced. The survey explored various dimensions of WB, including
psychosocial climate, leadership behavior, job satisfaction, and mental health outcomes.
Results: Our findings indicated that WRB had a more detrimental impact than PB. Employees
exposed to WRB reported lower job satisfaction (F(2, 295) = 59.048, p < .001), higher stress
levels, and increased burnout (Emotional Exhaustion F(2, 294) = 40.346, p < .001). WRB was
associated with negative perceptions of organizational fairness (F(2, 295) = 38.637, p < .001)
and dynamism. PB also showed significant effects, particularly on team dynamics
(MDOQ_team F(2, 294) = 52.514, p < .001) and communication (MDOQ_communic F(2,
294) = 15.038, p < .001).
Discussion and Conclusions: WB profoundly deteriorates inter- and intra-group processes
and undermines organizational culture, potentially affecting its legitimacy and reputation. The
study underscores the need for organizational strategies that mitigate WB by promoting
positive workplace environments and enhancing managerial practices to prevent bullying.
Origine :
Fichiers éditeurs autorisés sur une archive ouverte
Loading...